Training

The University of Illinois, Chicago Jane Addams Center for Social Policy And Research Behavioral Health Crisis Hub, in partnership with the Illinois Division of Mental Health (DMH), has designed the Web-based Training Materials Catalog to give you access to all the training presentations developed for Community Emergency Supports and Services Act (CESSA) crisis responders. Everyone can explore training content on various mental health and suicide topics in our Training Catalog.

Our Training Materials Catalog contains most of the training presentations, including all the web-based presentations that are part of the training curriculums for Illinois 988 Suicide and Lifeline Crisis Operators/Counselors, Mental Health (Program 590) Mobile Crisis Response Teams, and 911 Public Safety Answering Point (PSAP) Telecommunicators. The trainings are designed to complement agency-specific training and to provide new and experienced DMH responders and 911 dispatchers (telecommunicators) with standardized crisis training that respects the dignity of individuals experiencing a mental health crisis and prepares behavioral health professionals to offer crisis-informed services to assess, de-escalate, and provide referrals to address individuals mental health needs.

We are currently developing new training content on various topics. Be sure to check back periodically for additional training materials.

The training offered by The UIC Behavioral Health Crisis Hub is related to the Community Emergency Services and Supports Act (CESSA) implementation, and only for the partners related to the legislation, which include 988 Lifeline Call Centers, 911 Telecommunicators, and 590 grant-funded Mobile Crisis Response Teams.

If you work for one of these organizations and would like to sign up to take one of our upcoming trainings, please reach out to your supervisor for more information on how to register.

• Thursday, November 21, 2024 from 10:30 am to 12:00 pm: Self-Care in Changing Times: Strategies for Resilience and Renewal
• Thursday, December 5, 2025 from 10:30 am to 12:00 pm: Wellness and Recovery During the Holiday Season: Managing Challenges
• Monday, December 16, 2024 from 11:30 am – 1:00 pm: Developing Community Relationships

The Crisis Hub provides training for Illinois 988 Suicide and Lifeline Crisis Operators/Counselors, Mental Health (Program 590) Mobile Crisis Response Teams, and 911 Public Safety Answering Point (PSAP) Telecommunicators. Please see click the link below to view previous training material.

Questions or comments?  Please contact Dr. Terry Solomon